We have been stuck on Calibrating now for two days and this is the most frustrating experience. Is there a hard reset we can do on our Pro to get it back to factory settings and calibrated? We’ve tried every single method to get it to calibrate and have had no luck. We’ve got time sensitive orders on hand for this weekend and can’t afford to be down for much longer.
So far owning a Glowforge has been awesome aside from these Calibrating issues and having it get stuck for days on end (third time now it’s been down for 12-48hrs and we’ve only had it for a couple months).