Head is moving but no laser at all. Had my glowforge for only a few days. I will be incredibly frustrated if I have to return it from the UK. Is there a fix for this?
Also the file would be handy… I had this problem last night but realized that my image had an almost pure white margin. The laser was on vary power so it was “engraving” the white space and looked like zero laser.
Holding only the finished black surfaces, grasp the printer head as shown. Pull gently up and back to disengage the magnets and remove the head.
Push down fully on the wire ribbon tab to unplug the wire ribbon from the printer head. Pull the wire ribbon gently away and tuck it into the laser arm.
Take a clear photo of the gold pins inside the printer head where you just unplugged the wire ribbon
Pick up the printer head and wire ribbon. Make sure the tab on the wire ribbon is facing up. Slide the ribbon into the head until it clicks.
As shown, lower the printer head over the metal plate so that it rests next to the two round posts. Then push it gently away from you – you’ll feel a “click” as magnets pull the printer head until it sits snugly atop the metal plate.
Hi All,
Thank you very much for your support. Everything now seems to be operating correctly. I’ve only just received my GF so this was probably user error! Thanks again,
Mark