I used the forge last week and it worked fine but now I am trying to use it and the head will move in the path of the design but it is not engraving. I have tried rebooting the unit and the Dashboard a couple times. I’ve tried various designs that I have used before and they worked fine previously but not now. I also tried the “gift of good measure” (because it was suggested on another thread) and it did not work either. I have cleaned the lens. The power is set fine (not at 1) Help please.
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.