The lid on my Glowforge Plus no longer closes all the way! I bought it back in 2019. No issues til now.
The area on right corner hinge is popped up. Seems unglued. I saw a fix on YouTube which involves using epoxy and then laying a board on top to let it dry for at least 24 hours.
Anyone else ever do this. This is soooo upsetting.
Valerie
This has unfortunately happened to others. Seems like the fix on YouTube would probably work, but also use the search function for ‘lid came unglued’.
You could give this a try.
(I haven’t tried it yet but it looks great)
I have a Glowforge Aftermarket LID Hinge Repair Bracket, All Metal Construction for sale if you want. contact me if interested
Might be interested. Can you send me a pic of it?
I will take a picture of it today when I get home & send it to you.
Thank You,
Rod
This is the Hinge Bracket. Once you install you will never have to worry about the hinges coming unglued.
The lid trouble can definitely be upsetting to encounter, and I hope you can get this resolved and back to printing. I would also reach out directly to support if you haven’t already don so. They may be able to provide additional options and resolutions that can help you take care of this.
To reach them, you can email support@glowforge.com, or by phone Monday through Friday, 8 AM to 3 PM PST at +1-855-338-2122
Limited support is available on weekends (Saturday and Sunday) from 10 AM to 3 PM PST at +1-855-338-2122
Thanks to everyone who responded. I am considering your suggestions.
I did contact Glowforge and received a not very helpful email response.
Bottom line, purchase another machine or ask you guys. I am soooo disappointed!
See below. Sigh
“Thank you for bringing this matter to our attention. I’m sorry to hear about the difficulty and I’ll be happy to help with next steps.
Oh no! I’m so sorry you are experiencing this, this should not be happening!
I’m committed to helping you address this issue and resume printing as quickly as possible. I most importantly want you to have a guaranteed quality product that meets our safety and usage standards.
We understand how important it is for your Glowforge to meet the highest quality of repair, this requires specialized equipment and the ability for our highly skilled technicians to complete in-house repair to meet those standards. To ensure you get the quality you deserve, we recommend offering you a replacement option that guarantees the standards you’re looking for. We’re happy to offer a discount on the printer to the price of a repair to ensure you can continue printing seamlessly. Please let me know if you’d like more information on this option.
Another option if you’re considering a self-repair, is that I can provide you with some helpful resources here within our Community forum to our Beyond the Manual section. While we can’t provide specific instructions for this repair, we want to assist you with connecting with other users who have found a successful resolution. Please let me know if I can provide you with those details and I will be standing by to get things prepared
Please let me know what option works best for you and I’ll be here, and ready to assist you and make the necessary preparations."
I ran into the same issue. Lid hinge became unglued. Tried quick fixes at no avail. One day I decided to fix it once and for all. Got some really strong epoxy specially made for glass and plastic (mix 2 tubes). Disconnected the light cable, unscrewed the hinges. I very carefully separated the hinges and brackets with a puddy knife. Carefully cleaned all the old glue away. Then I glued and clamped it. Next morning I put it back together. Worked awesome! Happy as can be.
Is this still available and if so for how much?
Thx
Valerie
A quick eBay search will net one for 149$, and what looks like a few Chinese ones for 95-99$
Yes I have it & asking $100 & free shipping in the U.S.A. I bought it on Ebay for $149 but then I decided to get another laser.
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