Help my glowforge button is orange/Amber

Our button is orange and the glow forge will not stop focusing…

I’ve cleaned it checked the pin connection. Checked the pins (image attached) Checked the internet connection. and it’s still stuck on focusing with its taunting amber/orange button. :weary: :confounded:

Any ideas?

Sounds like it might be the lid cable (which you can replace once Support gets you set up with a replacement) but there are some other things that you can check to make sure you’ve eliminated all the other possibilities.

Let them know the results of those tests so they don’t have to have you run through them again.


Thanks! I will check the lid cable and go through the list you provided.

Went through the list. Still Orange / Amber and stuck on Focusing…
Also sent a request to support. Thanks @Jules for the suggestions.

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Hi @derek1, I see you also emailed us about this and we’ve responded to you there, so I’m going to close this topic.