I am getting incredibly long lag on a couple files, one of which I have a huge deadline on and need desperately to be able to cut more pieces. This is the second file this has happened on. When I upload it is fine. It works great for several days. I go back to the file to do a second run maybe a week or two later and suddenly the file takes forever to load, when it does load I have to wait minutes to on occasion a half hour or more for selected pieces to do the movement into place that I have already commanded. Sometimes using the the arrow keys to move things slightly takes forever and I have to leave the computer and come back to wait for it to finish (this arrow key lag happens on more than just the two files). At this point on the file I need most, I can’t even get the file to load most of the time. The file has lots of small pieces, but it works fine initially and then becomes unusable later.
I have restarted the browser, I have restarted the computer, I have updated the browser, I have tried a different browser, I have tried a completely different computer. I’ve even tried using a different Internet service provider (both Comcast and AT&T). It is all exactly the same. So I can only conclude it is on the server end. If I have to re-upload the file and start again I will lose a lot of work that was done in the glowforge app.