I am stuck in centering/homing

For the past two days I have been trying to figure out why my glowforge will not move out of centering/homing. I have turned everything off, cleaned it and still stuck. I am not sure what else there is to do.


I’m so sorry to hear that you’ve hit this snag!

I extracted the logs from your Glowforge to investigate the problem, and it seems like your unit is running into trouble during the calibration step. During calibration, the lid camera finds the Printer Head by taking a series of images. There are a few different reasons this error may be occurring. Please walk through the steps below to get back on track.

Once you’ve had a chance to perform these troubleshooting steps, turn on your Glowforge and let it try the calibration again. If you are still having trouble, let us know.

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.