So when you click on your GF’s name in the upper right it says offline in the fly-out?
Ok this happened to me. When I got my replacement I gave it a different name then the old one so it wouldn’t connect to the new one. Could this be the case?
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No, this is my first glowforge.
I am not sure if you have tried this, it happened to me once it was because my computer was to far away from the Glowforge when i moved it closer it worked great.
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There’s a great video somewhere in the forum…seems like it was @rpegg that made it…showing how to get connected. I can’t find it…
Can anyone remember what it was?
Do you mean this one?
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Don’t know where it is on the forum but here is the original YouTube link.
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Appreciate the video, that makes it more clear. However, the problem seems to be when I click on connecting to the glowforge network, it says it’s connected, but it also says “no internet, open.” It’s gotta be connected, cuz it gives me the option to “disconnect.” Then tried to connect to my network, it doesn’t do anything. UGH!
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Just tried it also with my laptop right next to the glowforge. SAME PROBLEM. Can’t connect to glowforge wifi, it says “no internet, open”. SO FRUSTRATED.
I’m so sorry you’re going through this…I would be going nuts, too. Can’t stand stuff like that. Someone ‘official’ from support should be along soon with some ideas to help you out. Hang in there.
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OMG!!! I finally got it to connect, but the damn green button goes off before I can print it!!! I’m about to lose it over here!
I DID IT!!! PRAISE GOD!! After DAYS of frustration, I finally cut out something. The video helped a LOT. I had to move my wifi closer to the glowforge (could only move it about 3 feet due to the length of cords I have), and turn off the firewall.
THANK YOU ALL SO VERY MUCH!
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This is completely normal and expected. It’s just a temporary connection to the Glowforge so that you can tell the Glowforge how to connect to your primary wifi network. When you’re connected, in setup, directly to the Glowforge, you’re on an open network with no internet. That’s all that it’s telling you.
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Hooray! So happy you got it. Have a great time, now!
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Always wished GF would create their own videos for unboxing, connection, first cuts, trace, pass thru, etc.
That unprofessional video took me all of ten minutes. I didn’t put any real thought into it so there are a lot of other unanswered questions surrounding wifi connections. Was tired of answering the same questions over and over again. Could make a much more comprehensive video in about an hour but honestly it’s not our job.
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Yeah, that’s my only complaint so far; they should have better instructions, and more teaching about how to design stuff for the GF, etc. for us noobs who don’t have a clue what we’re doing yet. Also 24/7 tech support would be awesome., especially since I’m nocturnal, lol. Appreciate all you guys!
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They’re working on tech support…they just implemented phone support. Before that, it was email only and a chat feature for a short period of time. Glowforge isn’t in the business of teaching design classes. I got my machine over 4 years ago and not only didn’t know anything about lasers but also did not know anything about designing files for one. You’ll have to do like many of us have done,…teach yourself. It can be rather daunting, but the rewards will be many. This forum is pretty much the Glowforge Bible of knowledge and creativity…and will be your best friend moving forward. Have fun!
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Oh be quiet, Discourse. I am just saying thanks for updating the top post and saying thank you. @rpegg is the veteran of veterans on this forum.
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