I signed up for the beta passthrough and haven't been approved

I signed up for the Beta Passthrough a while ago and never heard anything back. Is. there a reason why some would be approved and others not? I saw some people say their machine may not be compatible? I have a refurbished Glowforge and I am hoping I am eligible for the Beta.


The first thing to check is if you have a Pro model with the passthrough feature. If you don’t have the Pro model you won’t be able to access this feature.

If you have a Pro, you will need to wait for support to respond.

Yes, I have it…

Hi @alizabeth33,

Thank you for signing up to be considered for the Pro Passthrough beta! We’ll let initial testers know by email when we’ve turned on the software for them. For now, if you’d like to stay up to date on the beta, please keep an eye on the thread in our community forum: Pro Passthrough Beta Application

Unfortunately, I don’t have more information on how the team is selecting which units to start with.

I’m going to close this thread, but please feel free to reach out to support@glowforge.com if you have any additional questions.

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