Inconsistent sales tax on catalog purchases

designcatalog
catalog
sales-tax

#1

This is odd. When I bought the “Desktop Tool Carousel” design from the design catalog I was charged 77¢ sales tax. But I haven’t been charged sales tax on any of my other purchases from the design catalog. I can’t imagine why some designs would have sales tax whereas others wouldn’t.

My understanding is that digital goods are supposed to be exempt from California sales tax.


#2

Thank you for the details. I’m looking into it now. As soon as I have more information I’ll update this thread.


#3

Note that I don’t actually care about the 77¢. I was just surprised by the inconsistency and I’m assuming it’s a bug that you’ll want to get fixed.


#4

Thanks for the understanding. I’ve passed your order information along so we can investigate further. If you notice this again, please start a new topic or let us know at support@glowforge.com.


#5