Inconsistent sales tax on catalog purchases

This is odd. When I bought the “Desktop Tool Carousel” design from the design catalog I was charged 77¢ sales tax. But I haven’t been charged sales tax on any of my other purchases from the design catalog. I can’t imagine why some designs would have sales tax whereas others wouldn’t.

My understanding is that digital goods are supposed to be exempt from California sales tax.

Thank you for the details. I’m looking into it now. As soon as I have more information I’ll update this thread.

Note that I don’t actually care about the 77¢. I was just surprised by the inconsistency and I’m assuming it’s a bug that you’ll want to get fixed.

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Thanks for the understanding. I’ve passed your order information along so we can investigate further. If you notice this again, please start a new topic or let us know at support@glowforge.com.