I click on “Got It”, and it comes back 1 second later. Again and again.
So I can’t use my Glowforge right now. This is in Chrome on Windows. I tried re-opening Chrome, and it persists. I also just tried clearing the cookies.
Any chance you have an ad blocker installed? Since it’s specific to that computer, my guess is that something is preventing or altering the Glowforge site’s code.
Have you tried again lately? We may have been having different issues but I noticed I had the white screen about 4pm central time U.S. at work and could not get the app on my windows machine at home either. About midnight last night it came back and now it’s working at work too.
Did you clear cache? or try opening a browser window in incognito/private. If that fixes it, it’s a cache/browser issue which would at least narrow it down!
It’s possible that you’ve got the same that’s causing the issue in all the browsers.
Any chance you’ve updated something recently? Blocking something, removing the ability to save cookies, something across them all?
I was hoping this would have been cleared up after a couple of days, but it’s still happening. I cleared my cached data for app.glowforge.com, and it did not help.
I do have a workaround to use incognito mode, but it’s annoying.
I am getting the same error message When I access the homepage in Chrome. Safari works fine.
Clearing the browser cache did not solve the issue. My problem also started about 3 days ago.