I hope you get yours soon!
Oh cool. Thanks again for the info. I have my dogs keeping a keen eye out for delivery trucks haha. Unfortunately everytime I jump up to see what the fuss is it turns out to be squirrels.
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Just got an email from support. They said for some reason my shipping email wasnāt sent. So they sent it to me now with my code in it. I let them know that thereās a bunch of you that have also not received emailsā¦ But you guys may want to email support.
Thanks. I did email them last week and received this reply:
Thanks for reaching out to us.
Iām so sorry that you havenāt received tracking for your order. That is frustrating. I know it can make it hard to plan when you donāt know when your shipment will arrive.
Iāve reached out to the team to investigate why you didnāt receive your number, and Iāll follow up as soon as I hear more.
Thatās the exact same one I got! So if your GF shows up and you havenāt gotten the shipping email, make sure you contact them again so you can get your Inventables code.
Got the same message. Words for words.
Will do. Thanks. Now I just have to wait patiently and hope Iām home when (if) they show up.
It would almost be funny to hear that if it wasnāt so damn maddening. Youād think this company would care a tiny little bit about our satisfaction but they do not give a hoot. Maybe they can make a great product (certainly canāt attest to that yet nor can I in all good conscience offer someone my referral number) but they sure as hell donāt understand consumer relations.
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My Glowforge appeared in Victoria BC today, one day earlier than promised on my account page, and about 3 years and 7 weeks after I placed my order! No email (other than the address confirmation request) or tracking number was ever provided but Iām just happy that itās finally here.
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It just would have been nice not to get a pre-made message. I would have felt like someone is actually looking into the problem, you know? I just donāt know what to think anymore. On one hand, I see that things are moving for many people, but when it comes to us (international orders) we seem to take a back seat (sorry about the rant) 
Yes I agree and I feel your pain.
Interestingly, mine seemed to be delayed while Fedex got me to fill out a brokerage form so if you get a call about a package from Texas, thatās what itās about.
Iāve just received an email (like 3 min. ago) confirming my GF has been shipped! I have the tracking number and all! You should receive your confirmation pretty soon too. Keep us posted
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How long ago did you answer the email saying yes you still wanted to receive it?
I answered that one in Mid November.
Also in mid-November. On the 13th more exactly. You should get the email soon. If I did, so will you.
I think I got my email on the 9th.
If you donāt mind me asking, was any duty charged or just the clearing costs?
Nothing was charged on delivery and I havenāt received any billing from FedEx - yet. Iām not sure what category the Glowforge falls under for duty - if itās classified as a computer peripheral itās likely duty-free under NAFTA.
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Thanks. Iām hoping thatās the case. Keep us posted if you donāt mind. 
AFAIK you should only have to pay GST/PST/HST. No other duties are on these devices.
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