Internet connection problem

I have connected to my glowforge WiFi, but there are no further instructions on the setup page. Also under the internet settings, on the glowforge WiFi, it says no internet.
I am not sure what to do next in the setup process.
Is there something else I need to do or am I ready to cut/print?

Here is a video a user made long ago. Perhaps watch it beginning to end and see where in the process you stopped. Connecting to WiFi - #2 by Jules


Thanks a million! The video was very helpful in resolving my issue!

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Hello @creativedesignsbyjen, I’m glad to see you were able to get the advice you needed. Thank you @dklgood for your help!

Since the issue is resolved, I’m going to go ahead and close this thread. If you still need help with this issue or anything else please either start a new thread or email us at We’re happy to help!