Just got the glowforge a couple days ago and so far not a great experience.
-I get the “We’re sorry and error occurred while preparing this print” every time. I have powercycled repeatedly and reset wifi. Even learned the calibration trick the hard way (center the laser head under the camera before starting!).
-I’m using the founder’s rules or the simple puzzle and i’m using proof-grade materials. Any help?
So it worked the first time out of the box and printed a founder’s ruler on wood and all was great. tried my own custom file and failed 10+times. Then I ditched my files to troubleshoot and it just does not work. Powercycled and then gave me a a series of other errors (would not connect wifi though router is sitting next to it); would not detect proof-grade materials though teh QR code is clearly visible. When I finally got it to connect it printed one more ruler and now it’s back to giving me the error quoted above.
I poked around the forum and sent a support ticket two days ago and no response yet, so I thought I’d try posting a new thread.
Any help would be much appreciated! Thanks