I’ve used my Glowforge a dozen times or so. Tonight, I loaded up some acrylic and all of my designs were WAY off. It seems like the back and forward movement is very off. It definitely seems to be something with the machine itself because of the horrible noises it makes when the arm (not sure if that’s the right term) moves back and forth.
I’ve attached two photos to illustrate what’s happening (The SVG file and what the machine ended up doing instead) as well as a video of the machine making a horrible cut on a very simple piece of jewelry. Note in the video that the horizontal score is perfect…
The video was too large to upload, so here it is in a public google folder:
I’d really appreciate any help. With holiday markets starting up this weekend I’m trying not to panic over here.