Lessons for the Glowforge team about the forum

[evansd2]

I agree wholeheartedly that the forum is difficult to search.

Previously:

Workbench recommendations for putting glowforge on?

No apologies needed! I am pretty sure there are threads about how searching discourse kind of stinks.

Glowforge Materials Wiki -- let's do it!

Sadly this is only going to be as useful as it is official… and gf is obviously very reluctant to speak officially on this subject. I fear there won’t ever be a simple, thorough wiki at this point, discourse and its awful searchability is all we’ve got for the foreseeable future.

FAQ (for real)

One hundred percent this. I’m all for being helpful but discourse has proven to be not so great as a searchable resource. As such everyone asks the same things and it’s definitely a drain on all of us. While we have (and should have) the matrix, it is also a jungle full of inconsistent styles and with very little organization. As a new user I was always looking for a more authoritative-sounding resource. I’ve been calling for an officially curated help section for a while, I totally agree th…