Guys, been using my glowforge for about a week and its been amazing but I am so sad right now!! IT STOPPED working
I already scoured the forums and read every post about the lid open error and followed the steps supplied by the staff on this post here.
However, the units LED lights DO NOT turn on, and it still shows the lid open error.
I have cleaned the tray, the magnets, I have made sure everything aligns properly and nothing looks off. Please help, I am hoping to get this resolved soon.