While I agree with you, and think there would be a return on that sort of thing as well… this would assume that “make marginal user satisfaction improvements” is a high priority in their business plan. I am pretty willing to bet it isn’t.
I mean, there are a million tiny things they could do (see below), but justifying a full regression test for a few edge cases? No way. They’ll prioritize things that are broken or dangerous or already promised way ahead of the smaller stuff.
Just three things I think they could improve right offhand (out of many more):
Change layout of app (maybe move top menu to a new sidebar). The way it’s designed now, the GF workspace doesn’t even remotely match the aspect ratio of the page layout, which leads to wasted screen real estate.
Additional context clues on the colors. Orange/blue/etc isn’t enough, and on top of that there should be an easy guide to what the colors mean.
Light cyanish blue is a terrible choice for outlines when so many things we cut are light colored. The outline colors should be designed to contrast with the white of masking materials.
and so on and so forth. Better clearer iconography. Warnings when you are about to cut/engrave with a power of 1 on any path/region (likely you forgot to change it). The list is tremendous, I’m sure, and whatever we come up with I bet the GF people have a list 3x as long.
Anyway, none of this tweaking is nearly as important as things like “make the server-side software faster to reduce the processor time in whatever cloud farm we use” in terms of dollars, and so I think it’s going to wait.