My files wont upload

Can someone help??? Once I upgraded my membership I can no longer upload my files. I have tried to refresh and reconnect my internet still no uploading. I get an rendering your artwork sign.

It looks like there is an issue going on with GF’s servers. Multiple people are having a problem this morning. Hang in there!

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Nothing to do with membership, lots of us are having the same problem.

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Thank you!!! I am new with GF

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From the other thread where they responded.

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I’m very sorry for the trouble. The team is currently investigating an issue preventing thumbnails from displaying and designs from processing. We’re working to have you back to printing as quickly as possible. You can subscribe to updates here: https://statuspage.glowforge.com/incidents/19r0fvnyqch5