Thank you Ivan, well i don’t know in what moment that happen but is good to know that, i will be more cautious next time.
| ivan1 Staff
February 12 |
I’m sorry that you’ve run into trouble while printing. Thank you for sharing detailed information about this.
When I looked closer at your design, it turns out that some of yoru shapes were overlapping other, duplicate filled shapes.
Our software will not engrave overlapping filled vector shapes, so please make sure that the design consists of single layers for any shapes you want to engrave. You can check for overlapping fills by Ungrouping the shapes in design software and moving them to make sure there are no duplicates beneath.
Please let us know if this information helps!