update: I switched from Microsoft to Firefox and it connected.
I have a new modem/router. I cannot get my GF connected to wifi.
All electronics in the room are off, the router is 2ft from my GF, my laptop is right next to my GF.
I can see the GF wifi, and it is at 2.4hz. when I connect it says “open, no internet”. I did get it to stay open once, but the setup screen wouldn’t connect. I have spent about 8 hours on this and am getting frustrated. Any suggestions?
I have a new Xfinity router and it automatically detects which channel to use and it has worked correctly for every other device that has been connected. I am not near my computer, but I verified that the screen shows it is 2.4hz.
So you are on the app setup page on your computer and refreshing the available network list shows you the Glowforge wifi name which you select and then nothing happens after that?