No led's and door listed as open

[johnse]

On the back of the unit, just above the power switch is the interlock connector.

Does it have the solid metal bar installed?

See this from my initial setup problems:

Unable to print Founders Ruler

Would you take a picture for me of the interlock on the back of your Glowforge Pro? If the little metal bar isn’t settled into place the way it is in the picture, press it in and then try your print again. [IMG_20171102_155935]