My refurbished Plus arrived today (earlier than anticipated, actually!). When I unboxed it, there was a viscous liquid inside the plastic bag. The chipboard button surround was soaked with it. I had to wipe down the inside of the Glowforge as well. The cap on the reservoir felt secure though. I could tell there was liquid in the tube; when I turned it on, all the bubbles flowed to the RH end of the tube and disappeared.
My first effort (sometime around 4:30pm PST, I was able to connect to my wifi; I received an automated email right after that. However, the connection was not complete because the web page displayed a constantly rotating circle.
It took so long that I turned off the machine. After several unsuccessful tries, I turned of my computer, modem, router and GF, then turned them all on. A few minutes later I tried again.
Everything goes well until I input the password, then I get the screen declaring unsuccess, with suggestions. I have followed all of them, to include creating a wifi hotspot with my phone. The GF shows up as a connected device, but the online screen shows
and then nothing else happens.
This shows I’m still offline even though it’s connected through the phone.
My computer, modem, router and GF are all in the same position as they were in before the first unit went bad. I have not added any walls to my home. There are no new cabinets or shelves. Nothing has changed except I have a different unit sitting on the worktable.
What should I do next?