O m g

[jeanneleigh]

Great, thanks for the info. I’ll log in and set that up!

Edit: Went online to check out the options and I see I have a package coming on Tuesday from Glowforge! I’m assuming proofgrade package. . .

[UrJac]

Yay!

[jonreneberg]

@scrawford

Got the email today. I ordered on day 15. Says can take up,to six weeks for delivery

Pro or Basic? I ordered my Pro on day 15, but Glowforge says I should expect my email last Friday… I can’t wait (figuratively) until last Friday, I’m so excited!

[eeigenbrodt]

Last Friday, the 13th? I’d be interested to hear when you do get your email, especially since I’m scheduled to get mine soon. Hope they’re not already falling behind their forecasts too much. Does your account page still say to expect notification then?

[willcfc]

Interesting. I got my email on 10/2 as well. Got my proofgrade on 10/12, and not a whisper about my actual glowforge shipping yet.

Not sure what the hold up is, cause your story seems to be the norm.

[scrawford]

Basic

[scrawford]

I can’t seem to figure out how to get to my account page, the one that shows my purchase date. Where do i find that again?

[rotors]

You have to log into your account on glowforge.com. You can’t see it on this forum.

[jonreneberg]

@eeigenbrodt

Last Friday, the 13th? I’d be interested to hear when you do get your email, especially since I’m scheduled to get mine soon. Hope they’re not already falling behind their forecasts too much. Does your account page still say to expect notification then?

Yep. Just took this screenshot now.

[jbmanning5]

@eeigenbrodt : this is in another thread (and was just posted) but it’s relevant so I thought I would cross link it:

@dan

We’re still building the connections between the forecasting tool (that gives you the dates) and the actual process of notifying people (which, historically, happens once a week on a date that varies with factory production). That should help with date accuracy in the last week. But yes, it means you should be coming up soon.

[eeigenbrodt]

Interesting. Please share when you do get your email. Sure, its only one working day. But also, its only sending a scheduled email, and for some reason I thought their scheduling would be updating itself in the account page.

[eeigenbrodt]

I had not seen that yet. I should know by now that glowforge processes are rarely what I would expect. Thanks for cross-linking.

[scrawford]

Thanks I found the info I needed.
I ordered 10/08/15
Basic Model
Email came Saturday 10/14
I have not received shipping confirmation yet
Email said could take up to 6 weeks, so waiting on that now
Don;t get me wrong I have waiting this long, no issues waiting longer
I have plenty to keep me busy on other stuff, but getting excited for my new ventures.

[jiffjiff]

• Holds hair *

[bruceaulrich]

Happy for you! Post amazing stuff here to keep the rest of us motivated! ha ha

[pmate67]

After filling out the survey it took about a 1-week to receive the proofgrade and 4-weeks for my unit (basic) to be delivered to the north east.

[whitetigertooth]

yeay!!!__

[Drea]

If you do/did take advantage of UPS vacation/hold service, can you please (if you remember) update or even just PM me to share how that worked out? I’m considering whether or not to try this option, but I have some reservations & would like to hear from others who’ve tried it already.

[jeanneleigh]

I’ve received the package of proofgrade, but MyUPS isn’t showing GF shipping yet. I’m going to try keep an eye on it while traveling- might change delivery address to a friend’s instead of having them hold it. Hoping it will wait until I’m back though! I’ll update when I have news though.