I need help. I have a glowforge basic and it keeps staying offline. When I try to connect to wifi only a bright green light turns on. I have tried the steps over and over again. Please help

Which steps have you tried over and over?


Turned it off and on. Unplugged it. Have cleaned the machine and the lens. Have attempted to troubleshoot for factory reset but I only get the bright green light.

Have you tried redoing the wifi setup? Set up again - #4 by Jules


It’s not advised to do a factory reset unless instructed to do so by support. Also, cleaning the machine and the lenses won’t help with wifi issues. Try reading the post referred to by @dklgood. Good luck to you!

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.