I need help. I have a glowforge basic and it keeps staying offline. When I try to connect to wifi only a bright green light turns on. I have tried the steps over and over again. Please help
Which steps have you tried over and over?
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Turned it off and on. Unplugged it. Have cleaned the machine and the lens. Have attempted to troubleshoot for factory reset but I only get the bright green light.
It’s not advised to do a factory reset unless instructed to do so by support. Also, cleaning the machine and the lenses won’t help with wifi issues. Try reading the post referred to by @dklgood. Good luck to you!
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