Passthrough Saying Unsuccessful, despite and successful print and will not allow me to manually align

“Print Unsuccessful” is showing up on the first part of the design I am trying to cut with options to Align Manually or cancel print. the Align Manually option does nothing, and now a message pops up that something is going wrong and to try again later and if it persists to contact Glowforge. The first part of the design prints and looks fine, but I have tried multiple times to refresh the app and the machine but the same thing comes up. Is there something we can do to fix this ?

Please help.

I laid out how I did it before passthrough, and still usually use here…


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