Print not possible after Snapmark update?

Hi Vee,

Per a suggestion, I am creating a new thread for this issue. First of all, thank you again for your help getting snapmarks enabled on my machine. But since it was enabled, I can’t get the print button to activate. It will complete the scanning function when I hit print…but then kick right out to “ready” once the scanning is done. I am dead in the water :frowning:

Any help is GREATLY appreciated

I sincerely apologize for the continuing trouble. I’ve reached out to our engineers to help look into this with me. As soon as I know more, I’ll follow up.


Thank you!

Could you please try again and let me know if this problem is still occurring? We’ve made a small change that should resolve it for you. Thanks so much for your patience and understanding!


Thank you!! It is working :slight_smile:

I’m glad it has been resolved! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at We’re here to help!