Print stopped after an hour.. orange button... ruined more material

  1. Quite possibly your black lid cable is wearing out, (which is fortunately user-serviceable), but we can’t really tell here…you’ll need to wait to hear from support once they check your logs.

If you want to run through the alternate checklist though to speed up the back and forth with them, there is a list of things to check here:

Just provide the information to them on what you have checked for, and what the results were.

  1. Or, your air assist fan could need cleaning. Process for that is laid out here:

Any information you can provide up front for what you have checked will speed the resolution process.