I am having issues with about every 3 out of 5 prints. Tested with several designs and it happens intermittently but on almost every design when I do multiple prints. I just had it happen on a new design that was just loaded. It stops and gives this error.
I have emailed into support back on 4/2 but have only gotten one response that said "Hi,
Thanks for letting us know about this. While investigating I noticed you have been able to print since contacting us. That’s great! Can you let us know if you’re still having trouble, and how you were able to get past this roadblock?
But this issue does not happen every print I have responded with exact times and photos but since have not received any more information.
I have checked the cable on the Head. I have also rebooted everything Modem, Router, Switch, APs, computer and GF. I know the Wifi is not an issue as there is an AP less than 6 ft away from it. and my network monitoring tools show no power issues or internet issues.
Does anyone have any other ideas to help resolve this issue?