I just got my glowforge plus HD about a week ago. It works great until I want to engrave on my cutting boards. Everytime I go to engrave it says “Print Stopped. Unable to Complete Print.” I can engrave acrylic, and all proofgrade woods… just not my cutting boards.
It is within the 0-.5 distance that it should be without the crumb tray. I cleaned the lens. I powered off the machine… Restarted my browser, cleared cache. Everything I’ve read to do. This has been happening since I got it a week ago. I’ve only been able to get it to engrave 1 cutting board once.
Without the crumb tray, the top of your cutting board would need to be roughly 1.5-2" off the floor of the machine. That is the focal range of the laser – from where the top of the crumb tray would be to half an inch above that.
As most folks have presumed, it’s very likely the focus height - this might help that:
The other reason for that particular error is an issue with the file. Are you attempting an engrave from a provided design, or is it one of your own making? If the latter, you might try something as easy as copying it and saving it into a new file. If you’d like one of us to see if we’re having any issue with it, you can upload it here.
provided design, or is it one of your own making? If the latter, you might try something as easy as copying it and saving it into a new file. If you’d like one of us to see if we’re having any issue with it, you can upload it here.