Printer will not perform startup

Anyone have any idea as to why the printer will not go through the startup process?

Mine is stuck in centering right now.
There are many threads on this issue. Is this what yours is doing?

I’m so sorry you ran into trouble. I extracted the logs from your Glowforge to investigate, and it looks like the issues you’re seeing might be caused by a poor connection with the cables on your lid. Please follow the steps below to check the lid connections:

  1. Turn off your unit.

  2. Open the lid.

  3. Using both hands, gently roll the laser arm to the front of the unit.

  4. There are 5 clips pictured below. Check each one to ensure it is closed. The clip should lie flat, and you shouldn’t be able to flip it in any direction.

  1. If any of the clips are open, ensure the cable is inserted straight into the clip and close the clip.

  2. If any of the cables are misaligned in the clip, take a photo of the clip and cable and send it to me so I can take a look before you proceed. Do not try to adjust or reseat the cable.

  3. Close the lid.

  4. Turn your unit back on and wait for it to calibrate.

Let me know how it goes!

I see you’ve emailed us about this and we’re working on it there, so I’m going to close this topic.