So I got my email asking if I was ready to start the process to receive my GF Pro yesterday. I want to get some perspective from the pro owners who have already received their pros on whether it is worth waiting for the filter or to go ahead get the laser. My hesitation comes from the third step in the shipping email/process asking if I would rather have my laser now or later.Glowforge Now or Later.pdf (47.0 KB)
Reading through that page didn’t give me great confidence in this product. I understand that a lot of what is on that page is really just CYA, but it doesn’t paint a great picture of the laser. The software is in beta and that seems like an easy update that can be done later. Where I get concerned is this line:
“If we find a way to make a major improvement in later production runs, we may, at our sole discretion, ask you to send your unit back so we can update it.”
That is nice to know that if hardware issues come up that they will fix them but has anyone had hardware issues with their Pro? This was a big purchase and for the money I spent I want to be sure that I’m not getting a beta unit. Would it be better to wait for them to test more on the design/production and get a second run?