I used to be an ardent defender of cloud services, but I may be starting to lose the faith.
I’ve been working on some projects this evening and everything was going ok. Then it got stuck on “Scanning”, so I tried cancelling and trying again a few times with no luck. So I turned it off and on and now it gets stuck during calibration. It goes to the center and then goes to the left and then sits there. No orange light, but no progress either.
Based on a few other reports on the forum, I’m guessing there are some intermittent server issues today. Once again, we have no status page to look at, no diagnostics, and no message from Glowforge to tell us something is awry. This really needs to change. I don’t expect 100% uptime, but the time I have when I’m not at work is quite limited and precious. The remainder of my Saturday is rapidly draining away and I don’t know if I should continue futily turning it off and on.