Server too busy?

soduffcreations · November 4, 2019, 10:35pm

Anyone get this error message?? It started with that and now saying can’t connect to server. Ughhhhh I have orders to complete

ben_marton · November 4, 2019, 10:40pm

Seems its down now?

josh.gauci.na · November 4, 2019, 10:40pm

I think the server is down. I first got word my Glowforge was off-line and then the app.glowforge threw a 503 error.

I hope one of these days they offer offline connections through an application for those of us that have the hardware to run it.

Hillary · November 4, 2019, 10:40pm

Yes. Just tried to print some things. File uploaded. Got the “no artwork” notice. Then the error and can’t connect to server.

shronimo · November 4, 2019, 10:45pm

Glad to know it’s not me. Web page won’t even load.

sweet_marie81 · November 4, 2019, 10:45pm

no Luck here either, cant even load page… grr have markets on the weekend

soduffcreations · November 4, 2019, 10:45pm

Ok it’s not just me then… We’re all in the same boat lol. Too many people making awesome things at the same time!!

ryan_barrenger · November 4, 2019, 10:45pm

We need an offline option. I got rid of another machine because of this exact same problem, and I was worried about this when I made my purchase. I don’t get upset that often, but I have a limited window to complete my orders, and I can’t have this. It was easily avoidable by creating an offline solution, but everyone needs to push their stores these days, it’s more important than making sure we’re happy. I also lost about 20 minutes of layout on some scraps that I have to sort out now.

soduffcreations · November 4, 2019, 10:47pm

I agree an offline option would be great! Maybe they can’t come up with the “steps” without being online? I know my silhouette does it and honestly thought the Glowforge would be the same

deirdrebeth · November 4, 2019, 10:48pm

http://status.glowforge.com/ is unreachable so I’m gonna guess Google’s servers are having an issue

Time to find something else to do for a bit :-/

cas.wood · November 4, 2019, 10:49pm

https://statuspage.glowforge.com/

This page is up and looks like they’re working on the issue now.

chris1 · November 4, 2019, 10:51pm

No outages are posted on https://status.cloud.google.com.

ben_marton · November 4, 2019, 10:51pm

It kinda came back but my machine isnt listed

ryan_barrenger · November 4, 2019, 10:51pm

Haha, stop making awesome stuff for a minute!

ryan_barrenger · November 4, 2019, 10:53pm

I got back in, not sure if it’s stable yet.

I was able to get my layout back, I just went into my browser history, loaded the edit page and it was saved, so that saved me a headache, and if anyone else was in the same boat, give that a shot.

deirdrebeth · November 4, 2019, 10:53pm

Sadly it turns out their green checkmark doesn’t actually mean there are no problems, just not a lot of them!

soduffcreations · November 4, 2019, 10:53pm

can’t…stoppppppp…making…awesomeness!!!

soduffcreations · November 4, 2019, 10:57pm

I’m still not connected but the kids have swim so I guess its time to take a break from the awesomeness!! Good luck everyone

geek2nurse · November 4, 2019, 11:16pm

This is like the third time in the 2 years I’ve had my machine that there’s been an outage. Statistically, that’s a pretty good track record. Grab a cup of coffee and take a break, it’s not likely to last all that long.

mark14 · November 4, 2019, 11:30pm

this is the part of using the forge that i dislike.
could not connect at all then, could connect but…
refresh bed image is not happening. it says scanning but the new image never show. is it me? it is my router/network, if it them? is it the black cable of death?
the vulnerabilities of the network based system and all the permutations of failure between hardware and inter web makes this maddening to resolve. a wired option would be great