Something wrong with some vectors and power settings


#21

Have you tried full power rather than 100% precision power? They are not the same.


#22

Yes. But that’s not the issue 100 is what burns away all the anodizing and turns it bright whitish.

Watch the video. Theres absolutely no laser coming out of the head.


#23

Thanks so much for letting us know about this. I’m looking into it now with the team, and we’re running some additional tests to investigate further. Unfortunately, I don’t have any other information to pass along at this time, but I’ll update this thread once I know more.


#24

Thank you Vee!


#25

Thank you for your patience.

I wanted to check in and say we haven’t forgotten about this, and we’re still looking into it. We’ll follow up when we know more.


#26

Thank you @pip!