Stuck Cancelling and Won't Connect to Wifi

[eflyguy]

Support might need to see the logs from the machine. Here is a post with the steps to retrieve them:

Not Calibrating or Scanning

Thanks for your patience, @Tom_A. It looks like your Glowforge was able to calibrate and print today. According to the logs on our end, it looks like the unit’s Wi-Fi connection was unstable during the time you reported the problem, resulting in timeouts that interrupted the calibration process. However, I’d like to take a closer look at the logs from your machine, which may contain more detailed information about network connectivity during that timeframe. Could you please do the following? R…

If the wifi connection process will not complete, I doubt it’s the cable.