My glowforge was printing fine in the morning and now it wont update to let me print anything else. I spent 2 hours cleaning the entire machine and it still will not focus. Does any one know what the issue could be? Im starting to lose my patience 
Things to check:
Thank you Jules.
I have literally tried everything. I have been having a ton of issues with GF and its a shame because its not a cheap machine. I will have to wait until I hear from them hopefully all my customers understand. Thank you for your help.
Liz
If you ran through all of those and it didn’t fix it, it might be the lid cable. Those are easy to replace, but they need to check your logs, and we can’t see those here.
Hopefully that’s all it is. Good luck!
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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.