Stuck on "cooling"

[Jules]

Check the cable connections following the instructions here:

Stuck on "Centering"

I’m so sorry you hit a snag. The issues you’re seeing might be caused by a poor connection with the cables on your lid. Please follow the steps below to check the lid connections: Turn off your unit. Open the lid. Using both hands, gently roll the laser arm to the front of the unit. There are 5 clips pictured below. Check each one to ensure it is closed. The clip should lie flat, and you shouldn’t be able to flip it in any direction. [image] If any of the clips are open, ensur…

If they are all flat and connected, wait to hear from support. They will need to look at your machine logs.