Cleaned my machine. Lenses, fan etc. Now it’s not working. Stuck on scanning.
Tried shutting everything down, then restarting each piece of equipment.
I have started and restarted. I am beside myself.
Can anyone offer some insight please?
Cleaned my machine. Lenses, fan etc. Now it’s not working. Stuck on scanning.
Tried shutting everything down, then restarting each piece of equipment.
I have started and restarted. I am beside myself.
Can anyone offer some insight please?
Stuck scanning can be caused by a number of issues, but there are some easy tests you can run through here to see if you can narrow down the problem:
If none of those work support might be able to see something from your machine logs.
Hello @kaegdesigns20 - I’m going to go ahead and close this topic as we’ve since connected via email and you’re now back up and running. Please feel free to create a new topic or shoot us another email at support@glowforge.com if you have any other questions or concerns.