We were doing a project tonight, took material out and put more in. Now the app seems to be stuck on “Scanning”. I restarted the machine and have gotten a stuck on “centering” message now.
Items we have tried:
-Turning off glowforge, computer, restarting modem/network.
-Cleaning camera, all connections, lens, etc
I’ve seen similar issues and the fix appears to be either a black cord or replacing machine! (hopefully not the latter because we just got out of warranty a month ago)
Please help! Thanks!