I know I butchered the quote, but come on, eagles don’t breathe fire.
My Glowforge, named Smaug, is safely nesting in my home office and I’ve just completed the ruler print!
I did not receive the fancy new black crumb tray. It’s not the end of the world and if you told me my choice was to wait for it or to get my Glowforge now, I’d definitely have opted to get it. But it is a little bit of a bummer. I’d definitely be interested in the option to potentially purchase one of those at a later date if that becomes a possibility.
For those who are concerned about a pattern of shipping damage. I have only one data point to contribute, but my packaging was in good shape when I got it. Seeing the foam packing material it’s easy to see why some others who had even extensive damage to their boxes wound up with a perfectly intact Glowforge – it’s serious business.
I did have a hiccup along the way, though, and it took me a few tries:
- The Glowforge support team sent me a note last week with some adjusted settings for a few types of Proofgrade material which are not correct in the UI currently. Those directions were easy to follow, and I was off to the races. But the cuts didn’t quite make it all the way through the wood and the engraving for the ruler lines didn’t even make it through the masking.
I thought perhaps the directions transposed the settings for hardwood and plywood, so I flipped them and tried again and still no luck.
Next, I noticed a smudge on the finger magnet that is the window on the side of the head. I decided to follow the cleaning directions, and finally got to the bottom of things. Ultimately, I discovered that the lens was not fully seated in the print head. My suspicion is that it is cleaned after calibration and QA and that it didn’t quite get fully reseated in the head. I pulled it out, cleaned it following the directions, and reinstalled it. I already pinged support to let them know about this and suggest that a visual inspection of the lens be added to the setup instructions.
Unfortunately, I have to fly out of town for the rest of the week on business so Smaug is going to have to sit quietly on his hoard but I’m certain I’ll have more projects to share next weekend when I get back!