Unable to complete correct cut paths

The pictures of a few of the gaffes should show the issue. The outside of the part’s cut is done in two passes. They do

n’t seem to have overlapped. This is the third time a path couldn’t close when cutting. Any suggestions?Screen Shot 2020-01-22 at 1.26.55 PM

Looks like a belt is slipping.

1 Like

How is the veracity of that ascertained?

I agree probably loose belt or debris in the track.
If you want a staff member to weigh in on this they’re going to want you to run a Gift of Good Measure (GoGM) since that removes any variables in the art.

So run that, post pics and a time, and then go check if all your belts look like this:

1 Like

Support will not weigh in if you are not using proofgrade materials. I suggest you print the Gift of Good Measure on proofgrade draftboard to see if you can duplicate the problem on proofgrade materials with a Glowforge file.

1 Like

In order to check the tension on your belts, follow the instructions here:

1 Like

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.