thank you @dan and @staff! I am always cautious about posting my opinions here, but I was really concerned. This is a great solution for those of us in the states, and hopefully your international customers will be able to see a way forward!
16 Likes
Iām out of likes. But thatās okay. I would still like to personally thank you for hearing us and acting so quickly to resolve the issue.
I take back almost all of the bad things I was thinking about you. 
I believe Hermione Grainger put it best when she said āConfidencioso Restoro!ā ā¦or uhhā¦ something to that effect.
13 Likes
yeah, something like this, but better
16 Likes
good news, and thanks for coming up with a response that should satisfy most everyone.
2 Likes
I think we should have a successful campaign and receive a great product first, before this gets put on a shirt.
3 Likes
Your fast and good response was overshadowed ONLY by the actual good news. Thank you so much, Dan and crew. The forum was actually rumbling here and now I think I hear the faint sounds of dancing.
9 Likes
t-shirt contest for best t-shirt made with a glowforge
12 Likes
I was taught that the measure of a person is how they handle adversity, how they handle disappointment, how they handle a stormā¦
@dan, in the last few months, you have shown true equanimity and grace in the face of what must have often felt to be a very personal onslaught. I am impressed.
Thank you for all your hard work. I continue to grateful for the opportunity to own and use a Glowforge.
16 Likes
They will sell parts, just not a drop in replacement.
2 Likes
Thanks for the kind words all. I donāt feel like theyāre deserved, but theyāre appreciated.
15 Likes
You won for my favorite quote of the day ā¦
ā¦ I would buy that t-shirt!
38 Likes
rofl this was so me too!
6 Likes
yeahhhhh thatās pretty great.
4 Likes
This is awesome. Iāve been off the forums for most of the day, but Iām glad to see a resolution so quickly! Iām going to go catch up to numerous now irrelevant posts.
Just an FYI @dan, Iām still willing to be a local certified tech.
16 Likes
Australia is a pretty big placeā¦ almost the size of the USA.
6 Likes
Weeeee doggie thatās good news. Thanks for getting back to us and listening. My faith in you guys has been bolstered.
3 Likes
Sorry. Too little, too late, too many delays. Finally for me it wasnāt just the tube, but the kicking internationals to the end of the que and a very poor quality support ticket responce. I just lost all faith.
6 Likes
Thank you for the swift decision & response.
Now we can focus on all the great news in that update!!
5 Likes