I’ve had my Glowforge for a year now. I’ve only used the trace feature in the past not the upload feature. Now when I go to upload my file nothing happens. I know the software was updated within the past six months. I haven’t used it since the update occurred. I have left it on all day to see if I needed to reboot it & nothing happened.
I’ve made a file in AI & cleaned it up in photoshop. I saved it as a JPG, SVG, SVGZ, & as a PDF file as well. My Glowforge prepares the file, scans the material, and just sits there. It also tells me that it can only engrave my piece. It needs to cut it out as well. Or I won’t be able to fit the cards in my recipe box.
It’s getting frustrating to try to use it when nothing happens. Please let me know what I’m doing wrong so that I can finish this project.