My Glowforge was supposed to be delivered today, but the last time it was scanned in the UPS system was at their Lathrop, CA hub on Nov 30. It looks like it hasn’t left that facility. Here’s my OP on the subject;
I opened up an investigation with UPS, but they said they were unable to contact the shipper, so I decided to post here as well.
Same thing here. The crumb tray box arrived at my local depot a little while ago. The GF tracking says it’s still in Lathrop CA. I was proactive and marked mine as pickup at my local depot as soon as it showed up in UPS tracking on 12/01.
Later that day UPS tracking said it was ready for pickup at the Lathrop, CA depot even though it had the correct depot in Richmond, VA listed. I called UPS about this and they removed the pickup at depot request because they thought a UPS worker read the order wrong.
As of right now, the 79 lb GF box shows nothing past arrival at Lathrop, CA on 12/01. I hope that it just missed getting scanned as it was loaded on the truck and will get scanned when it arrives at its next transfer.
When mine shipped the little box tracked all the way up the coast and the big one stayed the entire time in Lanthrop, CA. At least that is what tracking said, but then they both arrived at my UPS depot and said ready for pickup the same morning.
My theory is that since the little box is labelled “1 of 2” or “2 of 2”, some folks just scanned one or the other of them, but they actually traveled together in my case. Many people have had them delivered separately though.
So,I opened a ticket with UPS and it looks like they found it in Laurel, MD. I was hoping that somebody at the Lathrop hub had missed the departure scan and my GF would be delivered on time, but at least it’s in the area and I should get it tomorrow. Maybe…