This is also happening to me
12:29 ET and 12:31 ET
5/7/19
I put back on the track and moved the gantry to the center to get to the “Centering” part of the process.
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Thanks for letting us know that this happened to you as well. I’m so sorry for the scare! I’ve passed your report on to the team so they can look into what happened. It looks like you’ve been able to print successfully since posting, and I’m glad to see that. Could you please let me know if you’re running into any other trouble?
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.