I received my unit yesterday and was able to produce a couple smaller engraves and cuts, but it seems that trying to cut or engrave anything large or complex is causing the process hang on ‘preparing your design’ for a very long time then kicking me back to the interface with no error message or anything.
This brings to light a much bigger problem, though… the ‘cloud’ saas concept is just broken. What happens to this machine when GF goes under? Why gimp the machine to require constant internet access (and accept all of the complexity and drawbacks associated with having to batch things out etc)? What’s the upside of this? Most machines that use a ‘web-based’ interface just serve it locally. Why isn’t this an option? It seems like a no-brainer. Will it ever be? Seems silly to intentionally hamstring the machine that way.
In any case, if it’s going to be so strictly locked down then the sole offering has to work. Every time, regardless of how big or complex the file is. We don’t have the option of just using better software. Very frustrating. Please advise how (if it’s even possible) to process large and complex files without rasterizing them first.
the latest file i’ve attempted is the marvel engrave from the free section, but i cant see how to attach it here. it’s just the file from the other thread (pre-converted to svg by a member). the same file works if i scale it down a bunch. it just chokes once it’s scaled to actual size.
Sorry if i come off as frustrated, but i am. Such a silly, artificial limitation with real, immediate and material drawbacks and no apparent upside to the end user…