i hope this question makes sense, but i am trying to engrave a wedding theme image onto a board. I want only the black area engraved, but whenever i download the image onto the glowforge and put engrave, everything shows its going to be engraved, even the areas that i dont want to be such as the spaces in the rib area, the eye and the spaces in the fingers. Is there any way to fix this?
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Itās likely how the shapes in your artwork are constructed and how they are filled.
What design software are you using?
A likely simple fix would be to ārasterizeā your artwork.
In Illustrator, itās Object > Rasterize
In Inkscape, I think thereās a Make bitmap copy function somewhere?
Basically by converting it to a bitmap vs a vector, you should get exactly what you see, where as with a vector, GF might be interpreting some things wrong.
It sounds like you might be hitting this bug:
If you wouldnāt mind sharing your SVG, I could verify that and help more.
Good luck!
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thanks for your response. i actually just use my silhouette program so im not familiar with illustrator or inkscape. i will have to see if there is a way for me to convert it to a bitmap or vector on my program. ill see if i can share my svg file, im sorry im not good with all this stuff
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i think this is the svg file
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I would definitely recommend learning some basics in Inkscape, the more you do with your Glowforge the more youāll likely want to do various things in there.
You might start with
and/or the Inkscape column here:
I found both of these, and lots of other useful documents here:
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thank you for all this info!
Yup! you got the SVG shared hereā¦ although I should probably ask if itās ok that you shared this SVG here? You probably shouldnāt share someone elseās work without permission. I grabbed the SVG so I can help youā¦ if you donāt have permission to share it here, you might want to remove it.
Looking at the SVGā¦ you are getting bit by the fill-mode=evenodd problem.
GFUI doesnāt correctly deal with one capability of SVG, that Silhouette Studio is using.
GF! FIX THIS PLEASE 
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Will this work?
thank you for letting me know, i took it down. its the image they sent me. thank you for taking a look at it and letting me know what the problem is. i hope this is something they fix soon
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oh my gosh youre a lifesaver, it worked!!! thank you so much. can i ask what you did?
Unfortunately this has been broken for quite some time, so I wouldnāt hold your breath that Glowforge will fix it soon.
But more and more support tickets like this where we can point out thatās the problem might help.
Itās not so hard to work aroundā¦ e.g., @beerfaced quickly fixed it for you 
I was about to do the sameā¦ maybe I still will if itād be useful for me to show how Iād do it in Illustratorā¦
Good luck!
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thank you so much for your help!
Beer beat me to it. But Iām sure he did the same thing I did. Loaded it into illustrator or inkscape, filled in the small areas white, the large area blackā¦ and rasterized it (or converted to bitmap depending on the program terminology).
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I had to open it in getpaint.net and save it as a pdf. Then I opened that in inkscape and did the path, trace bitmap. Then a little cleaning up and voila.
I kind of stumble my way around inkscape so there may actually be a much easier way than that lol.
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thank you fore explaining it also!!
thank you so much, you saved the day for me!!
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Glad I could help 
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Hereās how to fix this kind of problem in Illustrator:
You can do the same thing in Inkscapeā¦ less sure how though
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oh wow thank you so much, thats really helpful. ill definitely need to get more familiar with illustrator for the future!
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Hi @jboraby - Iām glad to see our awesome community was able to get you sorted out here.
Thanks very much to @jestelle and @beerfaced especially for being so helpful!
@jboraby since it looks like this is taken care of Iāll be going ahead and closing this topic, but please feel free to reach out via email if you have anything else you need help with.