Glowforge i-phone app problem

Community Support
1

I cannot select a custom material in the i-phone app. I type in the thickness of my material 0,1456 but it gets not saved. Would it be possible to save a custom material and please finally offer a cm and mm option.

thanks

2

I think the problem is that the app only supports English-style numbers with periods (such as 0.123) and doesn’t understand commas. Hopefully they’ll fix that soon.

3 Likes
3

I’m excited you’re using the iOS app! Unfortunately, since it is still in beta, we aren’t yet able to offer support. You can find advice here: The new Glowforge iPhone & iPad app (Beta)

At this time we recommend using a web browser on a desktop or laptop computer if you’re encountering difficulties from a mobile device.